How to Reset SBI Profile Password

by Anushka Shrivastava, posted in SBI

SBI customers can avail the internet banking facilities provided by the bank. An Internet Banking Kit is provided when opening a bank account to manage an account online.

The first is the ‘Login Password’ which is to log in to SBI Internet Banking. Another password is the ‘Profile password’ to change the important settings in the account like mobile number, email ID, adding a beneficiary account, etc. If the Login password is forgotten, here are the various methods to get the login password.

Things required to Reset the Password

  1. Internet banking User ID and password.
  2. Registered mobile number.
  3. Answers to hint questions that were set at the time of creating the profile password.
  4. Debit Card details.

Change the Password by Entering the Answers of Hint Questions

  • Fill in the user ID and login password and captcha to log in to the account. 
  • On the home page click on the Profile option and then on My Profile.
  • Below the Profile Password, click on Forgot Profile Password. 
  • The registered mobile number will receive an OTP. Fill in the OTP in the given box and tap on Submit button.
  • Three options will appear on the screen. Among the three options select the ‘Using Hint Question Answer’ option.
  • Select the question set during the profile password creation and enter the correct answer to the question and submit the form.
  • After the submission of the form, the site will ask to log in again. Log in with the user ID and password.
  • After logging in make a new profile password. The password should not be the same as the login password. The password must contain an upper case letter, lower case letter, a number, and a special character.
  • Click on Submit button and a new password will become functional. 

Change the Profile Password by Using The SBI Debit Card Details

  • Login to SBI net banking website, and click on the My Accounts & Profile option.
  • Below the Profile, Password click on Forgot Profile Password. 
  • An OTP will be sent on the registered mobile number. Fill in the OTP in the given box and tap on Submit button.
  • Three options will appear on the screen. Among the three options select the ‘Approval through ATM Debit Card’ option.
  • Select the active debit card on the next page and click on confirm.
  • Enter the debit card number, expiry date, account holder name, ATM PIN, and captcha code. Then click on proceed.
  • Log in again with user Id and login password.
  • A new profile password will be asked to enter.
  • Make a new profile password. The password must contain an upper case letter, lower case letter, a number, and a special character.
  • Click on Submit button and a new password will become functional. 

Reset the Profile Password by visiting the Bank Branch

  • Login to SBI net banking website, and click on the My Accounts & Profile option.
  • Below the Profile, Password click on Forgot Profile Password.
  • An OTP is sent on the registered mobile number. Fill in the OTP in the given box and tap on Submit button.
  • Three options will appear on the screen. Among the three options select the ‘By Visiting Branch’ option.
  • The screen will show a branch locator window. Enter the branch code.
  • The request will be submitted with a reference number. Download the SBI profile password reset form by clicking on ‘here’.
  • Print the form and go to the branch to submit the SBI profile password reset form.
  • An SMS/ Email with a link will be sent to set a new password.
  • Make a new profile password. The password must contain an upper case letter, lower case letter, a number, and a special character.
  • Click on Submit button and a new password will become functional. 

Reset the Profile Password by using YONO Application

  • Download the YONO application.
  • Open the application and register in the application using internet banking user ID and password, OTP verification. 
  • Open the left swipe menu and tap on the Services Request option.
  • On the next page click on the Settings option.
  • Then on the next page click on Reset Profile Password.
  • Click on Forgot Profile Password option.
  • The password can either be set by answering the questions set during the internet banking registration or by entering Debit Card details and ATM PIN.
  • After entering the details, enter the OTP received on the registered mobile number.
  • After the verification enters the new password.

If the SBI profile password is forgotten, these methods will help you recover the SBI profile password. For any query or problem, the customer can also contact SBI customer care. 

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